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     Presbyterian Hospital Huntersville Receives Multiple 2009 Awards for Excellence


Presbyterian Hospital Huntersville Receives Multiple 2009 Awards for Excellence

 

Tuesday, July 28, 2009

HUNTERSVILLE, N.C. -- Presbyterian Hospital Huntersville recently received 26 awards from Professional Research Consultants (PRC), a national healthcare marketing organization that conducts satisfaction surveys for the hospital. The 2009 National Excellence in Healthcare Awards were distributed based on surveys completed by patients, employees and medical staff members during 2008.

For the ninth straight year, the annual PRC National Excellence in Healthcare Awards recognize organizations and individuals rated at the top of the healthcare industry by their patients, employees and staff members in comparison to other clients from a national database with the primary goal of attaining excellence.  

PRC honors healthcare organizations with three different levels of awards -- Top Performer, 5-Star and 4-Star -- depending on how many people rate the facility as “excellent” in a broad range of areas. The Top Performer award indicates that facilities are at or above the 100th percentile for the Overall Quality of Care percent “excellent” score from the national client database. A 5-Star award means that the facility scored within the top 10 percent of national healthcare facilities. To qualify for a 4-Star award, a healthcare facility must score within the top 25 percent.

Employee Awards

Based on employee perceptions, Presbyterian Hospital Huntersville received one Overall Top Performer awards, eight 5-Star awards and two 4-Star awards.

Overall Top Performer

  • Employee Empowerment

5-Star Award

  • As a Place To Work
  • Communication
  • Employee Empowerment
  • Employee Training & Education
  • Executive Leadership
  • Immediate Supervisor
  • Overall Quality of Patient Care
  • Teamwork Between Departments

4-Star Award

  • Teamwork Within Departments
  • Total Compensation Package

Medical Staff Awards

Presbyterian Hospital Huntersville received 11 medical staff perception awards. Six were won in the 5-star category, and five were 4-star awards. 

5-Star Award

  • As a Place to Practice Medicine
  • Emergency Services
  • Medial Records
  • Nursing Care
  • Overall Quality of Care
  • Radiology Services

4-Star Award

  • Administration
  • Anesthesia Services
  • Laboratory Services
  • Pathology Services
  • Surgical Services

Patient Awards

Presbyterian Hospital Huntersville acquired four 5-star awards based on surveys completed by patients.

5-Star Award

  • Emergency Department
  • Inpatient
  • Outpatient
  • Outpatient Surgery

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